Poku is made by one developer, so your email goes straight to the person who writes the code.
Expect a reply within two working days. Including your app version and what you were doing at the time makes a fix far quicker.
Email supportWorth including
The app version is at the bottom of Settings in Poku.
Poku Pro is billed by Apple, so it is cancelled in the App Store rather than in Poku. Deleting the app does not cancel it.
You keep Pro until the end of the period you already paid for. Refunds are handled by Apple.
You can delete your account and everything in it from Settings inside the app. Your transactions, budgets, categories, Repeats, Pockets and conversations go with it.
Deletion is permanent and cannot be undone. If you subscribe, cancel first, since deleting the account does not stop Apple billing you.
Poku has a feature request board in Settings. Post an idea or vote on other people's. It is the most direct way to shape what gets built next.
The FAQ covers what comes up most, and the privacy policy is the detailed answer about your data.